Your Questions, Answered
Clear Information for Better Healthcare Decisions
We understand that you may have questions about our services, facilities, or processes. This FAQ section is designed to provide quick and clear answers to common queries. If you don’t find what you’re looking for, feel free to reach out to our team—we’re here to help!
Our visiting hours are from 10:00 AM to 7:00 PM, Monday to Sunday. However, ICU and critical care units may have restricted visiting hours for patient safety. Please check with the front desk for specific guidelines.
You can book an appointment online through our website, call our helpline, or visit the hospital in person. Our staff will assist you in scheduling a consultation with the appropriate specialist.
Yes, we provide 24/7 emergency services. Our emergency department is fully equipped with advanced medical technology and staffed by experienced professionals to handle all types of medical emergencies.
We accept a wide range of insurance plans. Please check our website or contact our billing department for a list of supported insurance providers and payment options.
Absolutely. We encourage patients to seek second opinions for better clarity on their diagnosis and treatment options. Our specialists are available for consultations to provide expert advice.
We offer dedicated services for international patients, including visa assistance, language interpretation, and personalised care coordination. Our international patient desk is available to assist with all your needs
Yes, our doctors are highly qualified, experienced, and trained at reputed institutions. They specialise in various fields and are committed to providing the best possible care to our patients.
Yes, we offer teleconsultation services for patients who cannot visit the hospital in person. You can schedule a virtual consultation with our specialists through our website or helpline.
Please bring your ID proof, insurance details, medical records, and a list of current medications. For your comfort, you may also pack personal items like clothing, toiletries, and slippers.
We value your feedback and are committed to improving our services. You can share your feedback or file a complaint through our website, email, or by visiting the patient relations desk at the hospital.
